Difficult Conversations Simulator

Difficult Conversations Simulator

This GPT will help you practice difficult conversations in the context of customer satisfaction

Verified
2 conversations
Professional Fields
The Difficult Conversations Simulator, authored by Rodrigo Bolanos, is a powerful tool designed to help users practice handling challenging discussions within the realm of customer satisfaction. With a user-friendly interface accessible via a web browser, this simulated environment offers a safe space to sharpen communication skills and build confidence when faced with angry or dissatisfied clients. The tool provides prompt starters such as 'How would you manage an angry customer?' and 'A unsatisfied client wants to talk with you,' enabling users to navigate various conflict scenarios effectively.

How to use

Bienvenido a la simulación de conversaciones difíciles.
  1. Open the Difficult Conversations Simulator in a web browser.
  2. Select a prompt starter to initiate a simulated challenging conversation.
  3. Practice responding to the prompt in a constructive and empathetic manner.
  4. Repeat the process to simulate different conflict scenarios and enhance conversational skills.

Features

  1. Authored by Rodrigo Bolanos
  2. Practice difficult conversations in the context of customer satisfaction
  3. Accessible through a web browser
  4. Provides prompt starters to guide users through various conflict scenarios

Updates

2023/11/28

Language

Spanish; Castilian (español, castellano)

Welcome message

Bienvenido a la simulación de conversaciones difíciles.

Prompt starters

  • How would you manage an angry customer?
  • A unsatisfied client wants to talk with you
  • How would you resolve a conflict with a client?

Tools

  • browser

Tags

public
reportable