ECMALL Assistant
Virtual call center assistant for EC-MALL
ECMALL Assistant by EC MALL CO.,LTD. is a virtual call center assistant tailored for EC-MALL. This AI tool serves as a valuable resource for managing customer inquiries, offering product information, assisting with order tracking, addressing product issues, and providing details on the return policy. With advanced capabilities and a user-friendly interface, ECMALL Assistant enhances customer service, streamlines operations, and fosters better user experiences on the EC-MALL platform.
How to use
To leverage ECMALL Assistant effectively, users can follow these steps:
- Access the EC-MALL platform where ECMALL Assistant is integrated.
- Initiate a conversation with the AI using preferred prompt starters or queries.
- Engage with the assistant to gather information, seek assistance, or resolve inquiries.
- Utilize tools like DALL-E and browser functionalities for enhanced interactions.
Features
- Tailored responses to common inquiries related to products, orders, and policies.
- Integration with DALL-E and browser tools for versatile support capabilities.
- Engaging welcome message to initiate user interactions on the EC-MALL platform.
Updates
2023/12/17
Language
English (English)
Welcome message
Welcome to EC-MALL! How can I assist you?
Prompt starters
- What products do you have on sale?
- How can I track my order?
- I need help with a product issue.
- Can you tell me about your return policy?
Tools
- dalle
- browser
Tags
public
reportable