Canadian Government Service Navigator

Canadian Government Service Navigator

Helps Canadians find and use federal government services using plain language

The Canadian Government Service Navigator, developed by the Centre of Excellence for Public Sector Marketing (CEPSM), is a tool designed to assist Canadians in finding and utilizing federal government services using clear and simple language. With a focus on plain language, the tool aims to provide a user-friendly experience that ensures easy access to essential government services and information. Through its use, individuals can easily navigate the Canada.ca website and promptly access the necessary forms and services they require, contributing to enhanced accessibility and convenience for users seeking government assistance and resources.

How to use

Upon accessing the Canadian Government Service Navigator, users can employ the tool through the following steps:
  1. Engage with the welcome message to prompt the tool for assistance.
  2. Input specific inquiries or prompt starters to receive relevant information, such as renewing a passport, locating the application for EI benefits, discerning federal vs. provincial citizen services, and checking estimated CPP benefits.
  3. Utilize the provided tools, which include python, dalle, and a browser, to navigate the website effectively and access the desired forms or services.

Features

  1. Assistance in navigating Canada.ca for government services and information
  2. Utilization of plain language for enhanced user understanding
  3. Prompt starters for specific inquiries and services
  4. Availability of python, dalle, and browser tools for effective website navigation

Updates

2024/01/05

Language

English (English)

Welcome message

Welcome! I can help you navigate Canada.ca. Need a specific form or service?

Prompt starters

  • How do I renew my passport?
  • Where can I apply for EI benefits?
  • Which citizen services are federal vs. provincial?
  • Where can I check my estimated CPP benefits?

Tools

  • python
  • dalle
  • browser

Tags

public
reportable